C.H.M (Certificate in Hotel Management)

Course Overview

The Certificate in Hotel Management (CHM) is a 1-year professional course designed to provide students with the practical skills and industry knowledge required to build a successful career in the hospitality sector. The program combines classroom learning with hands-on training to prepare learners for entry-level roles in hotels, restaurants, resorts, and other hospitality businesses.

What You Will Learn

• Front Office Operations – Guest handling, reservations, check-in/check-out procedures, and customer service.
• Food & Beverage Service – Restaurant service techniques, table setup, menu knowledge, and guest interaction.
• Housekeeping Management – Room preparation, hygiene standards, cleaning procedures, and hospitality etiquette.
• Food Production Basics – Kitchen operations, culinary fundamentals, food safety, and hygiene practices.
• Communication & Personality Development – Professional communication, grooming, teamwork, and confidence building.
• Hospitality Management Fundamentals – Hotel departments, operations, management principles, and guest satisfaction.
• Computer Applications – Basic computer skills and hotel management software fundamentals.
• Internship & Practical Training – Real-world exposure through practical sessions and industry training.

Career Opportunities

After completing the CHM (Certificate in Hotel Management), students can work as:

• Front Office Associate
• Guest Service Executive
• Food & Beverage Service Associate
• Housekeeping Associate
• Restaurant Steward
• Hotel Receptionist
• Kitchen Assistant
• Hospitality Executive

This course is ideal for students seeking a strong foundation and quick entry into the growing hospitality industry.